Who We Are

Do you remember when buying an insurance policy made you feel protected?  I do.  I believed the promise that if I paid my premium, I would be safe.  A couple of car accidents in my youth reinforced the idea.  Because of that, I started my career in insurance over 20 years ago.  At the time, I worked for a company known for service and value, and I was proud of what I was doing.  Soon, though, I saw the industry changing.  Even my own employer became more interested with increasing profits than serving customers.  

I was not satisfied with the way the insurance companies were unilaterally altering claims practices for their own benefits.  I tried to change the system from the inside, but that was ineffective.  I became an agent to help people shopping for insurance understand their policies better, but it still did not guarantee a positive claim turnout when they eventually needed help.  I looked at the Department of Insurance, but they are understaffed, overburdened, and funded by the insurance carriers.  I needed a better platform.

That's when I discovered Public Adjusting.  I had only come across a Public Adjuster once while working as an Adjuster for the insurance company, but they were minimally involved.  I eventually found a firm that seemed to embody my ideals.  Unfortunately, that firm lacked focus on the customer experience that I discovered was missing on all sides of the insurance claims world.  My time at that firm taught me invaluable lessons in business and service, and I made a number of useful contacts within the industry.  I have since run a public adjusting company out of Colorado and managed a branch of another local firm.  Along the way, I have seen the changes in the industry, found improved methods of negotiation, and witnessed the pitfalls of greed.  I have decided it was time to make a change in the way insurance business is done.